Shipping Information

Most of our products are shipped the same business day if ordered by Noon, Eastern Time. Exceptions to this rule are if it’s a federal holiday or the product requires more processing time as noted in the product description. After placing your items in the cart and entering your mailing address, several shipping options will be shown, including Express or Ground. Overnight and 2nd Day express have guaranteed delivery dates, while ground does not. Ground typically takes 4-5 business days but can take up to 10 business days.

Rarely there is an unavoidable delay. In this case, you will be contacted through phone and/or e-mail and offered options. Be sure to give us a phone number where you can be reached.

Memorial items and books may be shipped separately. Most memorial items are shipped with the casket or urn. Larger items that do not fit in the same box will be shipped separately. If the memorial item or book is shipped separately, it will be shipped within 2-3 days.

If you have not chosen express we may change to another non guaranteed method if there’s a chance it will arrive sooner.