Shipping and Processing
Funeral Directors
Thank you for caring for families who have lost a baby during pregnancy or shortly after birth. We believe that dealing with infant losses can be some of the most difficult work that you do. Families truly appreciate finding a funeral director who can acknowledge their loss and provide a dignified burial for their child. Proper burial is the only gift that they will be able to give this child and they like it to be special. We appreciate all you do to make this possible. We are happy to provide you with caskets and urns for these grieving families.
When a family is experiencing pregnancy loss, there is little opportunity to provide for that baby, other than a proper burial or cremation. Choosing a casket and burial clothing may be the only earthly choice they will ever make for that child.
With the assistance of Heaven’s Gain, please offer choices for these families. We would be honored if you would consider our caskets and urns for babies who leave too soon.
Order processing
We prefer you place your order on our website. This allows you to double check the spelling, date, and any other details. We can combine shipping for your order and add changes. When ordering four or more caskets and/or urns, we give funeral directors a 10% discount. Please call (513) 888-4200 for the special discount code before placing your order.
Orders are sent out the same business day if the order is placed before noon (EST). If you will be sending an order in after noon EST but you would prefer it go out the same day call to see if that is a possibility.
Shipping
Ohio, Indiana, Kentucky and southern Michigan and Chicago, IL are 1 business day Fed Ex ground, not guaranteed.
Next Day shipping is possible but can be three to four times as expensive as ground shipping. Only Fed Ex Express or USPS express has a guaranteed delivery date. Priority mail and Fed Ex ground have planned delivery dates but they are not guaranteed. Check out the shipping page for more details.
Catalog
Contact
If you need further assistance call us (513) 888-4200, or email heavensgain.staff@gmail.com